Know who is paid up, even when the internet isn't
Membership management for gyms. Your plans, your members, their monthly fees and who owes what — kept at the front desk, and on WhatsApp from your own number.
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Members
184
Paid up
171
Due soon
9
Ahmed Raza
Monthly · paid up to 14 Nov
Sana Malik
Quarterly · paid up to 02 Jan
Bilal Khan
Monthly · paid up to 11 Oct
Hira Shah
Personal training · paid up to —
2 changes waiting to sync — they go up the moment the internet is back
Built for the way a gym actually runs
Hundreds of members on a handful of plans, fees due on different days, and a front desk that cannot stop because the internet did.
Plans the way you sell them
Monthly, quarterly, a year up front — any price, any length, with grace days before a late payer counts as overdue. Stop offering a plan without touching the people already on it.
Who is paid up, at a glance
Every membership shows Active, Not paid yet, Past due, Lapsed or Cancelled, and the date it is paid up to. The ones running out this week are counted at the top, so you chase them before they lapse.
Fees that bill themselves
Each month's charge is raised on its own when the period turns over. Take the payment in one click, and every member keeps a history of what they paid and when.
More than one plan per member
A gym membership, a block of personal training and a locker are three things, and a member can hold all three. Somebody who comes back after cancelling is resumed, not signed up again, so their history stays in one place.
Add and enrol in one go
Name, phone and the plan they are joining, on one form. Enrolling never marks anybody as paid — they stay unpaid until the money is actually taken.
Bring your members in
Start from the list you already keep — a spreadsheet, a PDF, even a photo of a register. You see every row before anything is added, and rows with no usable phone number are pointed out.
WhatsApp campaigns from your number
A new batch, a holiday timing, an offer: send a message with a picture, video or file to your members from the gym's own WhatsApp. You see how many people it will reach before you press send.
What the gym spends
Rent, electricity, salaries, equipment — record each expense under your own categories and see where the money goes.
The right access for each person
Owners see everything. Front desk staff enrol members and take payments; plans, expenses and campaigns stay with you.
Load-shedding is not a reason to turn members away
Most gym software is a website: when the connection drops, so does your front desk. NeuraPass keeps your whole gym on each device and works from that, so taking a payment takes the same second with or without internet.
- Syncs by itself when the connection comes back — nothing to press.
- The front desk and the owner's phone can both work offline at once, and both keep what they did.
- Sign in once online; after that it signs you in with no connection for days at a time.
Two devices, no internet, one gym
Front desk
Enrolled Hira Shah on Monthly
18:05 · saved
Owner's phone
Took Rs. 3,500 from Bilal Khan
18:07 · saved
Both kept · Bilal is Active again · Hira's first month is due
On both devices, with nothing to fix by hand.
Up and running the same day
Install it at the front desk
On the gym's Windows computer, or on an Android phone. Sign in once with the internet on.
Add your plans and members
Set up the plans you sell, then import your member list or add people as they come in.
Enrol and take payments
Put each member on a plan, record what they pay, and see who is due — internet or not.
What gym owners ask first
Does it really work without internet?
Yes. Each device keeps its own copy of your gym, so you can add members, enrol them, record payments and see who is paid up with no connection at all. Everything syncs on its own the moment the internet comes back. Sending a WhatsApp campaign and resuming a cancelled membership wait for a connection.
Can one member be on more than one plan?
Yes — a gym membership, personal training and a locker can all run side by side, each with its own price and its own paid-up date. The same plan twice is not allowed, so a member's history never splits in two.
What happens when somebody does not pay?
Their membership moves from Active to Past due once the plan's grace days run out, and they show up in the count of members due within the week before that. Nobody is marked paid until a payment is actually recorded.
A member cancelled and wants to come back.
Resume their membership rather than enrolling them again. It is the same membership, so how long they have been with you still adds up — and if they cancelled part-way through a month they already paid for, that month still counts.
I have more than one gym or branch.
Each gym has its own plans, members, payments and staff, with its own name and logo, and you see them all from one sign-in.
Does it work with Pakistani Rupees and other currencies?
Yes. Each gym sets its own currency, and its own timezone, so a membership runs to the end of the day where your gym is.
Run your front desk on NeuraPass
Tell us about your gym — how many members, the plans you sell, how many branches — and we'll get you set up.